Antiguans are lining up behind the new Swyft ride-hailing app, hailing it as a modern solution to long-standing transportation frustrations and dismissing resistance from the taxi sector as outdated.

Social media has been flooded with support since the app’s launch. Many residents called it the natural next step for a country whose taxi system has remained unchanged for decades.

“This is a much-needed service in Antigua and is well overdue,” one commenter wrote, stressing that with proper checks and licensing, it could be both safe and reliable. Others praised it as “sounding like Uber,” with one post simply declaring, “All hail Swyft.”

Several residents criticized taxi associations for blocking innovation and limiting access to new drivers. “The taxi association operates like a cult,” one person posted. “They pick and choose who they want to join… The only rational reason why they are opposed to this service is because of the competition. Get with the times, man! Allow other people to get a piece of the pie.”

Others pointed to the global shift toward digital platforms, noting that Antigua had lagged behind. “In a constantly evolving world, the ability to adapt to change has become an essential skill,” one commenter wrote. “The introduction of rideshare apps is just another evolution of the taxi business that was bound to catch up here.”

Another echoed the sentiment more bluntly: “Why are we in Antigua so resistant to change? We want innovation, we want progress, and when it comes we resist it. Embrace change or get left behind.”

One resident suggested the app would force traditional operators to finally meet customer needs: “Hit dem pockets so dem haffu pick up everybody now.”

In response to the debate, Swyft issued a statement saying it is not here to displace taxi services but to enhance them.

“Swyft is not here to replace or displace existing taxi services; rather, our mission is to enhance connectivity, safety, transparency, and convenience in mobility,” the company said.

The company outlined commitments to safety and compliance, including requiring all drivers to hold certified taxi permits, rejecting unlicensed vehicles, and providing features such as GPS tracking, real-time booking, upfront fares and cashless payment. Drivers retain 100 percent of their fare earnings.

Swyft reported more than 300 rides booked on its first full day during Carnival 2025, with drivers earning up to $1,000 during peak periods. It said it remains open to dialogue with associations and regulators, stressing that “technology, fairness and respect for existing industries can coexist.”

While the taxi association warns of threats to tradition and livelihoods, the public reaction suggests widespread impatience with the status quo and strong demand for change.

As one commenter put it: “Businesses can no longer afford to cling to the past. Your way of doing business is in the past. Get on board or get left behind.”