UPDATED REPORT: The Antigua Public Utilities Authority (APUA) says electricity has now been restored to all areas affected by Wednesday’s island-wide blackout linked to issues at the Cassada Gardens Substation.
In its latest update, APUA’s Electricity Business Unit advised customers who are still experiencing service interruptions to contact the utility’s 24-hour Support Centre at 311 for assistance.
Earlier, APUA said crews were investigating a suspected fault within the 11kV switchgear at the Cassada Gardens Substation, which caused widespread outages and intermittent disruptions across several communities.
The utility company apologized for the inconvenience caused and thanked customers for their patience and understanding during restoration efforts.
EARLIER REPORT: APUA Investigating Suspected Fault at Cassada Gardens Substation
The Antigua Public Utilities Authority (APUA) says it is investigating a suspected fault within the 11kV switchgear at the Cassada Gardens Substation, leaving several communities without electricity.
In an update issued Wednesday, APUA said crews are working to temporarily connect affected feeders to alternative feeders where possible in an effort to restore service. The utility company warned that customers may experience intermittent outages during the switching process.
APUA also noted that some alternative feeders will be supported by neighbouring substations, meaning communities not currently listed among the affected areas could also face brief outages while the work is carried out.
The outage is affecting customers in multiple areas, including sections of Airport Road, Factory Road, Scotts Hill, American Road, Old Parham Road, Skerritts Pasture, Sutherlands, Piggotts, Fitches Creek, North Sound, Coolidge, Dutchman’s Bay and Hodges Bay, among others.
Critical facilities impacted include V.C. Bird International Airport, Holberton Hospital, the Passport Office, Clare Hall School and Christ the King High School.
APUA apologized for the inconvenience and thanked customers for their patience and cooperation as restoration efforts continue.